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Standard shipping takes 7-14 days.
Express shipping takes 5-10 days.

Creation time 3-5 business days. Fast production available by request.

You can order by choosing your size or specify your personal measurements.
Free personal embossing.

Returns, Exchanges & Cancellations

Due to the intimate nature of our products and hygiene regulations, we do not accept returns or exchanges.

However, your comfort is very important to us — if the size doesn’t fit, we are happy to remake or adjust the item. Please contact us within 14 days of delivery, and we will discuss the best solution for you.

Cancellations

You may request a cancellation within 2 hours of purchase, as long as the order has not yet been sent into production. Once production has started, cancellations are no longer possible.

Non-returnable Items

The following items cannot be returned or exchanged:

• Custom or personalized orders

• Intimate items (for health and hygiene reasons)

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible with photos, and we will resolve the issue promptly.

Questions About Your Order?

If you have any questions or concerns, please don’t hesitate to contact us — we’re always happy to help.